Return & Refund Policy

Last updated: October 22, 2026

At WRINKD, we want you to feel confident trying something new. That's why we offer a 30-Day Money-Back Guarantee, giving you the opportunity to try WRINKD with peace of mind.

1. Our 30-Day Money-Back Guarantee

If you're not satisfied with your WRINKD purchase, you may request a return within 30 days of receiving your order.

To qualify for our money-back guarantee:

• Your return request must be submitted within 30 days of delivery.

• Less than 30% of the product must have been used.

• Any remaining product, including its original packaging, must be returned.

• Your return must be approved before you send your package back.

We reserve the right to inspect returned products to verify that they meet these conditions.

2. How to Request a Return

To start a return, please contact our customer support team through the contact form on our website.

Include your order number, the email address used at checkout, and a brief explanation of your return request.

Our team will review your request and provide return instructions and the appropriate return address if your return is approved.

Please do not send products back without contacting us first. Unapproved returns may not be accepted.

3. Return Shipping Costs

Unless your item arrived damaged, defective, or incorrect, customers are responsible for return shipping costs.

Original shipping charges, if any, are non-refundable, except where required by applicable law.

We recommend using a tracked shipping service, as we cannot guarantee receipt of returns sent without tracking.

4. Refund Processing

Once we receive and inspect your returned product, we'll notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method.

Please allow up to 10 business days after approval for us to process your refund. Your bank or payment provider may need additional time to reflect the credit.

If you haven't received your refund after this period, please contact us.

5. Damaged, Defective or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible.

Include your order number and clear photos of the issue so our team can review it and arrange an appropriate solution.

Where WRINKD is responsible for an error or defect, we will provide a remedy in accordance with applicable consumer protection laws.

6. Exchanges

We do not currently offer direct exchanges.

If you would like a different product, please contact our support team to discuss the available options.

7. Orders That Cannot Be Returned

Returns may be declined under our voluntary 30-Day Money-Back Guarantee if:

• The return request is submitted more than 30 days after delivery.

• 30% or more of the product has been used.

• The remaining product is not returned.

• The return was sent without prior approval.

These conditions do not limit any rights you may have under applicable consumer protection laws.

8. Contact Us

Have questions about a return or refund? We're here to help.

Visit the contact page on our website:

https://wrinkd.com

Our customer support team will be happy to assist you.

WRINKD. — Keep making faces.